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Enterprise plans build on everything in a standard workspace, with the support and capacity that high-volume phone operations need.

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What’s different

  • Dedicated point of contact: You receive a designated personal account and technical representative with a direct personal email address and your preferred dedicated channels (Microsoft Teams, private chat, or direct phone).
  • Hands-on support with SLA commitments: Rapid guaranteed response times, 24/7 incident escalation, and proactive monitoring.
  • Higher concurrency: Scaled concurrent lines for high-volume inbound and outbound calling.
  • A working setup built around your own phone lines and data: Tailored implementation directly on your systems — not a generic walkthrough.

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What an enterprise call covers

Your call flows, live

We build a working assistant for one of your real inbound or outbound flows, on the call itself.

Security & compliance

GDPR/DSGVO, EU hosting in Frankfurt, and SOC 2 controls — how Famulor fits regulated environments. See the Trust Center for the full detail.

Integrations & rollout

How Famulor plugs into your CRM, CCaaS, and existing systems, and what a phased rollout looks like for your team.

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Compliance at a glance

  • GDPR / DSGVO compliant
  • EU hosting (Frankfurt)
  • EU AI Act ready
  • SOC 2 Type II (in progress)
Full commitments, technical safeguards, and how to request a DPA in Settings → Legal are documented in our Trust Center. This process is for direct Famulor customers, including resellers in their own workspace; customers of a reseller should contact their workspace provider. Direct customers can also request enterprise security reviews and custom DPAs through Milian.

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Get started

Talk to the team about your expected call volume, regions, and integration scope:

Book a demo / Talk to sales

Book a live call — replies within one business day.

Support via Milian

Ask Milian in your dashboard for immediate assistance or to open an enterprise support ticket.