Changelog

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Grüezi, Schweiz: your assistant speaks Swiss German

• Local conversations: Use Swiss German as the primary language or add it as a secondary language alongside other supported languages, such as English. Standard German and Swiss German cannot be selected together.
• Your preferred dialect: Add a regional preference, such as Bernese German, to your assistant’s instructions when needed.
• Choose the right voice: In Pipeline and Half-cascade, pronunciation also depends on the selected voice. Listen to a test conversation before publishing.

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Regional prompt examples for familiar conversations

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Turn texts into conversations

• One conversation view: Read incoming messages, AI replies and manual replies in History → SMS, with delivery status and charged credits.
• Reply yourself: Type directly in the conversation, just like chat. Sending a manual reply pauses AI for that conversation; resume it when ready. SMS replies are text only, with no file attachments.
• Keep it to one SMS: The composer counts up to 160 GSM-7 units or 70 Unicode units. Special characters can use more than one unit. Overlong replies cannot be sent, and assistant replies stay within the same limit.
• Simple setup: Twilio imports have an optional Enable SMS conversations checkbox, off by default. Eligible numbers show the same registration badge as Phone numbers; click it to open that number’s registration form.

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Show your screen, get better help

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Screen sharing in web widgets

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Fresher screen help and simpler Milian controls (Beta)

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What you can use it for

• Customer support: Visitors can show an error message or the step where they are stuck. The assistant can explain what is visible and suggest the next step.
• Onboarding: New users can share a setup page and ask where to find a setting or how to complete a step, without describing the whole screen.
• Shopping assistance: Customers can show a product page or comparison table and ask the assistant to explain the visible options, alongside information from your knowledge base.
• Booking help: Visitors can share a booking page and ask for help understanding the available dates or completing the next step themselves.
• Workspace guidance with Milian (Beta): Share your assistant settings, flow editor or dashboard and ask Milian to explain the visible configuration or help you find the relevant controls.

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Famulor launches on Product Hunt

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A smoother workspace

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Milian Voice understands the page you are on (Beta)

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Clearer tools and calendars

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More reliable knowledge base switching

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21 newly available models

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Language models (LLM)

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Speech recognition (STT)

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Speech generation (TTS)

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Supported Models

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Better answers from your website

• No more cookie banners or menus in your knowledge base. Consent banners and dialogs, navigation and footers are removed before a page is indexed; prices, opening hours, allergens and other details stay.
• Every passage knows where it belongs. Pages are split along their headings, and each passage starts with the page title and section name, for example Pizza Hawaii › Ingredients. Assistants find the ingredient list, allergens or baking time of the right product instead of a similar one.
• Less noise. Error pages, pages without readable content and pages with identical content are skipped and use no credits. An error page never replaces a page that was indexed before.

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The same structure for files and texts

• Every passage starts with the document name, so even a passage from the middle of a catalog says which document it comes from.
• Word and Markdown headings split a document into sections, for example Speisekarte › Pizza Hawaii › Zutaten.
• PDF page numbers disappear, and headers or footers that repeat on almost every page are kept only once.
• HTML files lose their cookie banners, like websites.

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Choose exactly which pages to import

• Tick individual pages in the page preview. Each checkbox adds an entry for exactly that page (ending in $, for example /impressum$); a path without $ still covers every page below it.
• The page limit follows your selection. Maximum pages rises automatically so every include path and ticked page fits, and you can type an exact number. The dialog and the Auto Refresh cards warn you when a source has more include paths than its page limit.
• Refresh less often when content rarely changes. Auto Refresh for websites and auto-sync for cloud drives now run from every 6 hours up to every 6 months.
• Privacy, cookie and accessibility pages are suggested as exclusions; the imprint and terms are never suggested.

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Delete several documents at once

• API: DELETE /knowledge-bases/{id}/documents/{docId} for one document, POST /knowledge-bases/{id}/documents/delete for up to 200
• MCP: delete_documents
• CLI: famulor delete-knowledge-base-document and famulor delete-knowledge-base-documents

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The Famulor CLI

npm install --global famulor
famulor auth login
famulor list-assistants --output table

• Log in once with an API key from Settings → API & MCP. The key is stored in your system keychain, with one profile per workspace and support for white-label domains.
• Tables, JSON or JSON Lines, with --all to fetch every page of a list.
• Safe for scripts and CI: deletes and irreversible actions need confirmation, --dry-run shows a request before it is sent, rate limits are retried automatically, and in scripts a failure ends with one JSON error line on stderr.
• Made for coding agents: famulor commands <topic> finds the right command and famulor <command> --help --output json describes it, so Claude Code, Codex or Cursor can use Famulor directly.

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Sign in with a passkey

• Add several passkeys, see when each was last used and remove one when you no longer need it.
• Your other sign-in methods remain available. If you have two-factor authentication enabled, it still applies after passkey sign-in.
• Available on app.famulor.io in supported browsers and devices. Passkeys are not offered on white-label domains.

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Help is together in the Support menu

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Clearer US SMS registration, before you pay

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A more consistent History and smoother Milian

• Email and messaging use the same tabbed detail layout as calls. The WhatsApp reply window updates when a new message arrives.
• Milian introduces itself after workspace setup, with smoother transitions between the welcome screen, chat and side panel.
• Tables have a slimmer pagination footer, leaving more space for the content.

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More reliable calls, bookings and connected apps

• Improved recovery around recording-consent conversations and call greetings, with clearer failed-start statuses and fewer duplicate or misplaced caller transcript lines.
• Assistant setup rejects voice and language combinations that cannot be used together.
• Turning off guest booking emails also prevents guest invitations from the connected calendar.
• Automation permission errors give clearer guidance about the selected connection and the account that needs access.
• Connected apps must ask for approval again when requesting broader access. The consent screen also makes unverified app names and their destination easier to recognise.

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Call insights: understand every conversation

• See where time goes. Explore available measurements for speech recognition, waiting after recognition, response generation, speech generation and audio output delay.
• Find moments worth reviewing. Transcript and recording markers help you revisit interruptions, low recognition scores and late final transcripts when these events were captured.
• Review with less scrolling. A compact player keeps download and playback speed together. The transcript uses the full right column; simulation and FAQ shortcuts join the other actions at the bottom.

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Five new languages for your assistants

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ElevenLabs V4 is now supported

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Reschedule and cancel Cal.com appointments in conversation

• Change plans naturally. Customers can say “I need to move my appointment” or “Please cancel my appointment.” They do not need a booking ID or a cancellation link.
• Find the right appointment. The assistant uses the customer’s available phone number, or asks for the booking email address and full name. It reads back the appointment and asks for confirmation before changing it.
• Stay in control. Enable Cancel and Reschedule separately on the Cal.com connection. The assistant checks available times before a move and confirms completion only after the calendar accepts the change.

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More reliable saving during assistant handoffs

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Native meetergo booking in Famulor

• Set up your calendar. Add your personal token, load your meeting types, choose a timezone and assign the saved connection to an assistant. Booking can be enabled separately from availability checks.
• Offer bookable times. Assistants use the meeting type’s available slots and check the selected time again before booking. A request awaiting confirmation is reported as pending.
• Add more connections. In the App Store, Add connection opens a new setup form; Manage connections opens your saved calendar integrations.
• Connect through MCP too. The separate meetergo MCP app provides access to meetergo’s scheduling tools, including rescheduling and cancellation. Select the tools your assistant needs.

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Automation alerts reach your workspace team

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Call details stay with your assistants

• Continue with current values. Information saved with a variable tool, collected in a flow or mapped from an API response carries forward.
• Keep intentional changes. A cleared value stays empty. The receiving assistant’s defaults apply only to missing values.
• Choose conversation history separately. Variables remain available even when you pass no previous messages. Each assistant keeps its own instructions and identity.

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Keep the conversation language through tools and data collection

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Automatic retries for warm transfers

• Enable it per tool. Select Retry if unanswered in the warm-transfer tool. Existing tools keep their current behavior until you enable it.
• Choose the delay and attempt limit. Set a pause of 5–120 seconds between attempts. The limit includes the first call; choose 0 to keep retrying while the caller stays connected. Existing call-duration and credit limits still apply.
• Keep control of the outcome. A successful connection, an explicit refusal or the caller leaving stops retries. Your configured fallback handles an exhausted attempt limit or a failure that cannot be retried.

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Start automations from web chat

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Reliable webhook delivery

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Tidy up your flows in one click

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Voice cloning on demand

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Remove conversations from History

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Milian AI: more actions for your automations

• Five new actions. Turn transcripts, messages and previous step outputs into categories, yes/no decisions, scores or labels.
• Three editable templates. Start Custom Analysis with Analyze a call, Qualify a lead or Prioritize a message, then adjust the questions.
• Clear uncertainty. Insufficient evidence produces an uncertain answer instead of a guessed value. Use the result status in a Condition before continuing.
• Your workspace, your workflow. Preview inputs without spending credits, run a live test with workspace credits, and reuse the same configuration through REST or MCP.

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Jev joins Famulor: clearer message insights

• Jev helps you spot what needs attention. Incoming conversations can receive a Possible scam label; promotional email can receive an Advertising label.
• Milian helps you take the next step. Discuss your work, configure assistants and use the tools available to your workspace through the existing copilot.
• You stay in control. Review labels in History, dismiss an incorrect assessment, or let a workspace owner or admin turn future assessments off in Workspace settings.

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A calendar view for your appointments

• Switch in one click. A list/calendar switch flips between the two, and your choice is remembered on that device.
• See what is booked and what is free. Free-time counts show for the event type you pick in the sidebar’s Open slots for list — switch types, hide them, or open the day to book one.
• Manage from the calendar. Open, reschedule or cancel an appointment straight from any day, week or month.
• Your time zone, including changeover days. Everything is laid out in your workspace time zone, with correct 23- and 25-hour days.

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Click, drag, and it’s booked

• A cleaner header. A single row now holds a Today button, a view dropdown (Day/Week/Month with keyboard shortcuts — switch them off if they get in the way), and the list/calendar switcher. No refresh button anywhere.
• A sidebar, like Google’s. A collapsible sidebar adds a New booking button, a mini month, and a multi-select event-type list — each type gets its own color, carried through to every appointment.
• Click to book. Click an empty time in Week or Day, or an empty day in Month, to open a quick-create popover right there. Fill in the guest’s details and it is booked — the guest gets the usual confirmation email.
• Drag to move. Drag a confirmed appointment to a new time or day; confirm the update email, and it moves.
• Book at any time. You can book or move an appointment to any future time, including outside the event type’s open times — the calendar marks such a time clearly. Guests on your booking page and your assistants only ever get real open times.
• No more refresh button. The calendar and the appointments list update on their own as bookings are created, moved, or canceled, with a brief highlight on what changed.
• Milian can book for you. Ask Milian to find a free slot, book an appointment for a customer, look up someone’s bookings, or reschedule and cancel — in chat it always recaps and asks for your confirmation before touching a customer’s calendar; a scheduled Milian Mission can book or move an appointment on its own, on open times only, and never cancels unattended.
• API and MCP parity. POST /api/v1/bookings, POST /api/v1/bookings/{id}/reschedule and their MCP equivalents (create_booking, reschedule_booking, plus the new get_booking_slots) support the same staff override via allow_outside_availability.

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Accurate conversation summaries

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Clearer message labels in History

• Possible scam. A discreet hint highlights suspicious incoming messages, such as fake account-suspension notices.
• Advertising. Unsolicited sales pitches, SEO offers and paid award promotions in email can receive a separate label.
• Simple details, full control. See the label and a short assessment note in History details. Dismiss an incorrect label, or let a workspace owner or admin switch message labels off in Workspace settings.

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SMS registration, step by step

• Prepare the right details. Add your business and contact information, describe your messaging purpose, and provide sample messages, public policy links and your existing opt-in process.
• Get help from Milian. Ask Milian to explain required fields, check formats, draft message examples from your business details and guide you through submission. Milian helps you review the price before you confirm checkout.
• Review the price before paying. See the one-time registration fee and monthly subscription before opening the payment dialog. Registration is billed separately from number rental and SMS usage; monthly billing starts with payment.
• Follow the application. Track progress through business review, campaign review and number activation, with notices when a correction is needed. Submission starts after confirmed payment; external approval is still required.
• Reuse an approved registration. Link additional eligible numbers in the same workspace when the business, messaging purpose and consent process match, without another registration subscription.
• Manage renewal in one place. Cancel renewal from SMS registration billing, even after releasing all linked numbers. SMS sending on those numbers ends when the paid registration period expires.

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Talk to Milian, wherever you work (Beta)

• A more conversational voice. Short spoken answers, one question at a time, and brief progress updates make longer tasks easier to follow. You can ask Milian to adjust its pace or tone.
• Voice where you type. Switch the message composer to voice on the dashboard or in the side panel. Mute, type alongside speech, or end the conversation from the same controls.
• Keep going across pages. Your chat and active voice connection follow you into the side panel when you open another page in the same workspace. Reloading restores the selected chat; voice needs an explicit restart. Switching workspaces ends voice and loads the other workspace’s own conversation.
• Screen help when you choose. Share a browser tab or window to let Milian analyze periodic screenshots and explain what is visible. You control when sharing starts and stops.
• Actions with the same permissions. Milian can use your available workspace tools. Voice and screen analysis use workspace credits; plan limits still apply.

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Booking, your way

• A clearer event editor. Location comes before booking questions, with calendar selection beside it in a dedicated dialog. Fields and spacing adapt to smaller screens.
• Email only when needed. Make email optional for phone, in-person and other appointments. Google Meet and Microsoft Teams keep it required for meeting invitations. The phone assistant follows the same setting.
• Your message and sender. Customize the confirmation subject and message with booking variables. Leave either field empty to keep its standard text. Choose a verified sender or use automatic workspace and reseller SMTP.
• Clear invitation ownership. When Google or Outlook creates the attendee invitation, the confirmation does not attach a second calendar invitation. Without a successful provider invitation, the confirmation includes the calendar file.

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Better warm transfers: brief first, connect after approval

• Your opening, your instructions. The Briefing initial message controls the first sentence. If it is empty, your Summary instructions guide the opening; the generic introduction is used only when both are empty.
• A “yes” to the briefing does not connect the call. The assistant must finish the caller’s name and request, ask for permission to connect, and receive a new affirmative reply. Early replies cannot skip the briefing.
• Wait for the receiving person. The assistant waits for the destination to answer and speak first. For Loop transfers, it also waits for the team member to join the call before starting the consultation.
• Your connected message also works in Flows. The caller hears the configured Connected message after the supervisor is connected. Your existing preference for sharing supervisor consultation notes with the AI is preserved.

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More reliable Milian Missions and conversations

• Mission results are recognized correctly. Completed runs no longer appear as failed because their final answer was missed. Tool failures show an error instead of a completed badge, with clearer reasons when an action is unavailable.
• Email reports work with communication permission. Missions with Communicate access can use workspace email for their reports. Email previews remain previews and do not send a message.
• Daily reports follow the Mission timezone. Requests for the previous calendar day use the correct local-day boundaries, including daylight-saving changes.
• Conversation history stays in order. Your request appears before Milian’s tools and reply, tool activity follows the order it was started, and duplicate replies from older chats are filtered out.
• Stay in the conversation you selected. Opening an assistant or automation editor during a turn no longer switches the chat when Milian finishes. Background conversations no longer redirect the visible page.
• Clearer subagent setup. Before building a workflow with subagents, Milian asks whether callers should experience separate departments or one agent handling different tasks. The choice guides introductions and handoffs.

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Send files and images in web chat

• Images go straight to the assistant. Chat models with image input see the picture itself; other models get a short generated description.
• Documents are read as text. PDF, DOCX, TXT, MD, CSV and JSON are extracted on upload and handed to the assistant with the message (up to 10 MB each, 5 files per message).
• Everywhere the chat is shown. Attachments appear in the widget bubble, in the assistant’s chat preview in the dashboard, and in History on the chat transcript, where images render inline with their caption and files open via a temporary link.
• Replies read like chat. Assistant answers in web chat now render light formatting (bold, bullet lists, links) instead of showing raw Markdown symbols — in the widget, the chat preview and History.
• Your data, your retention. Files live in your workspace’s private media storage next to the chat history and are removed together with it by data retention.

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Mobile app 1.3.7: easier dialing and in-call keypad

• Keypad and transfer, easier to leave. During a call, the keypad and the transfer panel now have a clear “Hide keypad” or “Close transfer” button next to End, plus a back control in the header — so you can return to Mute, Speaker, Hold, Transfer and Recording at any time. Digits you send from the keypad appear on their own line and no longer overlap the call status.
• Recording ready on outgoing calls. Recording controls now become available reliably on outgoing mobile calls — previously, some outgoing calls could show recording as unavailable. Start and stop still work as before, and each start after a stop creates its own recorded section, shown as “Recording 1”, “Recording 2” and so on with its duration in the Loop call detail.
• A clearer dialer. The country flag and calling code now sit in the same row as the number. Paste a number in any common format — spaces, dashes, brackets, a leading “00” or a “tel:” link — and it is cleaned up automatically; the number is formatted as you type, and the placeholder is no longer cut off.
• Find your dialing country faster. The default dialing country picker shows flags and full country names in your language, and lets you search by name, code or calling code.

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Start and stop recording during a call

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Introducing Gemini 3.8 Live

• Gemini 3.8 Live. Natural, low-latency speech-to-speech for phone and voice conversations. Pick it when you want the new Gemini Live experience.
• Extended Thinking. The same Live conversation, with extra reasoning when the call needs it — useful for trickier questions, at a slightly slower pace.
• Gemini 3.1 Flash Live is ready for Realtime. Greetings, handoffs and mid-call instruction updates now work on this model, so you can select it without dropping back to Pipeline.
• Choose the model when Failover is on your plan. The catalog — including Gemini 3.8 Live — is visible with Fallbacks & Guardrails. Check Settings → Plan. Without the add-on, voices and languages stay yours to pick; Famulor chooses the conversation model.
• Smoother Realtime and Full Duplex. Tools fire more reliably, the last words of a turn are less likely to go missing, and speech recognition is less likely to drop a silent stretch of audio.

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Calls open faster and hang up when you say goodbye

• Greeting plays right away. Extra languages no longer delay the opening line. Greeting, consent and farewell still use the main language; additional languages are for switching during the call.
• Save the consent goodbye. If you write what the assistant says when the caller declines consent, that line can be prepared as audio like the greeting. Leave the field empty to generate it live. Text chat stays text.
• Many extra languages no longer drop the call. Assistants with a long additional-language list start reliably, including Full Duplex.
• A goodbye hangs up. When the assistant says farewell without using End call, the call still ends. Write when to hang up in the tool description and the optional Farewell in assistant settings — that sentence is what callers hear. Leave farewell empty for a silent hangup.
• More concurrent calls can start. Starting several calls at once no longer reserves credits for the full maximum duration — only a short window — so more lines can begin. Talk time still follows your existing limits.

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Calendars, SIP credentials and team invites

• Edit CalDAV and ICS connections. Apple iCloud, Fastmail, Nextcloud and ICS busy feeds now have the same edit control as Google and Outlook. Change the URL or credentials without deleting the connection; leave a secret empty to keep the stored one.
• iCloud calendars discover more reliably. Connecting Apple iCloud follows the server redirects and finds writable calendars, including subscribed calendars used only to block busy times.
• SIP trunk forms keep what you typed. Switching to your carrier portal and back no longer clears the Add SIP integration dialog. A click outside the dialog no longer closes it either — use the close control or Escape.
• Team invites set a password when needed. Re-adding someone who never chose a password now sends a set-password email instead of a login link that cannot work.

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Missions stay on their schedule

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A clearer overview for your white-label business

• Keep your finances in view. See account balances on the dashboard, review customer payments and payout history, and open the dedicated Balance report tab for balance reconciliation and exports.
• Finish your billing setup. Manage tax settings and registrations under Checkout. Account notices highlight outstanding requirements; eligible accounts can see an Instant Payouts offer.
• Expand only what you need. Customer usage, recent activity and subscription margins each have a full-width section that starts closed. Plan names and percentages appear when you hover over the subscription chart.
• Follow six setup steps. The checklist covers appearance, domain, payments, pricing plans, email and bot protection. Hide it when you are done and reopen it at any time.

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Ask Milian from your connected AI client

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Your assistant now knows why a transfer failed

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Listen back to your Loop calls

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Separate your SIP login from your caller ID

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More reliable keypad input and call transfers

• Send keypad tones from tools and flows. Assign multiple send actions to the same assistant. Telephone calls support digits, star, hash and A–D; longer sequences finish before the assistant hangs up.
• Reach an extension during a warm transfer. Add up to 32 post-answer tones and pauses. The recipient hears the sequence before the briefing, while the caller remains on hold.
• Keep collection steps consistent. Collection uses the active assistant’s voice and engine. Flow instructions supplement the shared tool settings, retry limits are respected, and failed steps do not reuse an earlier value.
• Start with the greeting. The first collection step waits for the opening announcement. Its full input timeout starts afterward, and buffered early answers reach the collection step.
• Manage reusable tools through API and MCP. Workspace service accounts with the required scope can create, update and archive tools.
• Finish conversations cleanly. The assistant waits for its preceding speech and farewell before ending the call.

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Know before you answer in Loop

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A clearer workspace experience in Chrome

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Preview your saved announcements

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Listen and speak at the same time with Full Duplex

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Clearer costs for voice extras

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Create and manage assistants across your tools

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Build richer WhatsApp templates, right in your dashboard

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14 new Soniox voices

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Easier number editing in assistant settings

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Docs refreshed

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Keep the WhatsApp Business app while the assistant replies

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Use Famulor directly in ChatGPT & Codex

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Speak naturally across languages with Translate

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Know where your credits go

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Check phone rates before you call

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Build the plan that fits

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Ask Milian about your plan and costs

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Meet your customers in more languages

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Turn your spreadsheets into answers

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Find and improve the right answer faster

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A smoother conversation, from the first message

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Set the pace of your chat

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Verify visitors and pick up where you left off

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A smoother start after recording consent

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Stay on top of your workspace

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More reliable everyday workflows

• Campaigns: a new call attempt no longer picks up an old unanswered-call result. Assigning a contact that belongs to another campaign now gives a clear instruction to remove it there first, once its active attempt has ended.
• WhatsApp and Messenger: repeated WhatsApp setup requests reuse the completed connection, and failed setup can be retried. Blocked or cancelled Facebook login now gives clearer guidance.
• SMS: credit checks better coordinate simultaneous activity, and uncertain delivery or pending billing gives a clearer status before you decide whether to send again.
• Phone-number verification: delete draft or failed requests through the public API and MCP, and resubmit eligible rejected requests with corrected documents.
• Workspace sign-in: accounts that use both Famulor and a reseller’s domain resolve to the appropriate separate workspace more reliably.

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Milian can now set up your booking calendars for you

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A booking page that looks like the ones you know

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Ask your own booking questions

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Assistants know what they need to book

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Your workspace name is your booking URL

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Milian now has a memory

• Only the important things — Milian keeps stable facts you state or confirm, never one-off task details, phone numbers, secrets, or caller data. Facts expire 180 days after they were last confirmed.
• Search and reference chats — Milian can look up details from your own earlier chats when you say “like we discussed yesterday”.
• Generate memory from chats — after a conversation, Milian distils durable facts automatically. Both switches, plus everything Milian remembers, live under Settings → Milian where you can delete single facts or clear them all.

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More expressive multilingual voices

• Audio tags for delivery — supported voices can use tags such as [whispering], [laughing], or [excited] to guide how a response is spoken.
• Regional speech processing — these speech-recognition and voice-generation options follow your workspace’s EU or US AI region setting.
• Preview available voices directly in the voice library before choosing one.

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Force a tool call — so the AI never skips the step that matters

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Check before you save

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Public demo links can now expire

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Cleaner call details

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Turn recurring work into event-driven Missions

• Add context as you type — enter @ to insert an assistant, automation, Mission, call, contact, campaign, knowledge base, segment, booking, phone number, saved app connection, or active Agent Tool. Each selection becomes a clear chip with its icon or avatar. Enter / for Milian actions and skills.
• Start from the event that matters — in addition to manual and scheduled runs, a Mission can react to completed calls, conversations, messages and incoming email, bookings, new leads, inbound webhooks, CRM events, and events from a connected app. Event triggers are available when Workspace Beta Features are enabled; classic manual and scheduled Missions remain available without them.
• Publish with clear boundaries — review the objective, trigger, filters, referenced resources, app connections, allowed actions, and run limits before activation. A published version stays unchanged; later edits become a new draft and do not alter work already running.
• Understand every run — Mission Studio shows the active version, last and next run, status, credit usage, attention state, and transcript. Events wait in order when a Mission is already running, so they are not silently dropped.

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More choice for clear pronunciation

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Warm transfers can bring a message back to the caller

• The outcome is always shared — the assistant receives the classified reason: busy, declined, no answer, or temporarily unavailable. It is explicitly told never to invent something the supervisor did not say.
• Consultation notes are your choice — Share supervisor conversation with the AI (consultation notes) controls whether the assistant sees the supervisor-side conversation when the supervisor actually spoke. The transcript is always saved to the call record, even when sharing is off. If nobody answers, there are no consultation notes — only the outcome.
• Every warm-transfer path behaves consistently — this works in Flow Builder warm transfers, the Warm transfer tool, and Famulor Loop Recall. Consultation notes are always enabled for Loop Recall because there is no separate transfer form there.

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Create AI-native automations and run them during a conversation

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Faster conversational voice responses

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Famulor Loop, now in your browser

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Milian offers to top up your credit, right in the chat

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Assign a tool to several assistants at once

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Assistants can call an automation mid-conversation

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Assistants can look up current information on the web

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Workspace-scoped API keys

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Start from a ready-made assistant, not a blank page

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Teach an assistant your key terms

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Ten new inboxes your assistant can answer in (Beta)

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Three more ways to keep your knowledge base current (Beta)

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Automations can now react to every message, not just the first

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Milian is now AI-native

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Missions — recurring tasks in the background

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Rate Milian’s answers

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Test with a real phone call, not just text

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Workspace Audit Log — see who changed what

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Multiple workspaces per account

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GoHighLevel joins the calendar-booking providers

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Call endings now match the assistant’s language

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More resilient voice calls

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Refer and Earn — get rewarded for every workspace you bring in

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A faster way to build and test assistants

• Squad view — see every hand-off route between transfer-linked assistants as a visual graph.
• Latency waterfall — a step-by-step breakdown of where time goes in a test call.
• Live tool progress — watch tool calls execute in real time instead of waiting for the result.
• One-click simulate from a real call — turn any past call straight into a repeatable test.

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Customizable web widget launcher

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Famulor 2.0 is live

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Moving from Famulor 1.0? We bring your setup with you