> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Enterprise

> Dedicated support, higher concurrency, and a hands-on rollout for high-volume voice AI

Enterprise plans build on everything in a standard workspace, with the support and capacity that high-volume phone operations need.

## What's different

* **Dedicated point of contact:** You receive a designated personal account and technical representative with a direct personal email address and your preferred dedicated channels (Microsoft Teams, private chat, or direct phone).
* **Hands-on support with SLA commitments:** Rapid guaranteed response times, 24/7 incident escalation, and proactive monitoring.
* **Higher concurrency:** Scaled concurrent lines for high-volume inbound and outbound calling.
* **A working setup built around your own phone lines and data:** Tailored implementation directly on your systems — not a generic walkthrough.

## What an enterprise call covers

<CardGroup cols={3}>
  <Card title="Your call flows, live" icon="phone">
    We build a working assistant for one of your real inbound or outbound flows, on the call itself.
  </Card>

  <Card title="Security & compliance" icon="shield-check">
    GDPR/DSGVO, EU hosting in Frankfurt, and SOC 2 controls — how Famulor fits regulated environments. See the [Trust Center](/support/trust-center) for the full detail.
  </Card>

  <Card title="Integrations & rollout" icon="plug">
    How Famulor plugs into your CRM, CCaaS, and existing systems, and what a phased rollout looks like for your team.
  </Card>
</CardGroup>

## Compliance at a glance

* GDPR / DSGVO compliant
* EU hosting (Frankfurt)
* EU AI Act ready
* SOC 2 Type II (in progress)

Full commitments, technical safeguards, and how to request a DPA in [Settings → Legal](https://app.famulor.io/settings?panel=legal) are documented in our [Trust Center](/support/trust-center). This process is for direct Famulor customers, including resellers in their own workspace; customers of a reseller should contact their workspace provider. Direct customers can also request enterprise security reviews and custom DPAs through Milian.

## Get started

Talk to the team about your expected call volume, regions, and integration scope:

<CardGroup cols={2}>
  <Card title="Book a demo / Talk to sales" icon="messages" href="https://www.famulor.io/demo">
    Book a live call — replies within one business day.
  </Card>

  <Card title="Support via Milian" icon="headset" href="https://app.famulor.io">
    Ask Milian in your dashboard for immediate assistance or to open an enterprise support ticket.
  </Card>
</CardGroup>


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