> ## Documentation Index > Fetch the complete documentation index at: https://docs.famulor.io/llms.txt > Use this file to discover all available pages before exploring further. # Create messaging connector > Connect an existing SMS-capable workspace number or a chat app. SMS requires linked_phone_number_id, uses the number’s configured carrier, and leaves automatic replies off by default. Chat apps require their platform-specific credentials. Help desk, mailbox, Instagram and Zulip channels are connected in the dashboard. Conversation settings control reply delay, inactivity, repeated end events and the optional conversation-ended webhook. ## OpenAPI ````yaml /api-reference/openapi.json post /messaging-connectors openapi: 3.1.0 info: title: Famulor API version: 1.0.0 description: >- REST API for Famulor. Authenticate with an API key (`fam_...`, created under **Settings → API Keys**) or an OAuth 2.0 access token (`fam_at_...`) as a Bearer token. Every response uses a consistent envelope: `{ "data": ... , "meta": { ... } }` on success and `{ "error": { "code", "message" } }` on failure. List endpoints paginate with `?limit=` (default 50, max 200) and `?offset=`; `meta.pagination.total` carries the total match count. REST operations require API Access through the workspace plan or a recurring add-on. Without it, regular operations return `403 api_access_required`. The invoice-payment and billing-portal operations remain available with a valid `billing:write` credential after a failed plan payment so an authorized owner, admin, or billing member can recover billing. The same customer-facing capabilities are available as MCP tools at `https://app.famulor.io/mcp` (Model Context Protocol, streamable HTTP) using the same credentials, scopes, and workspace access. MCP availability is controlled separately by Connect AI / MCP, not by API Access. servers: - url: https://app.famulor.io/api/v1 description: Hosted platform. - url: https://{domain}/api/v1 description: White-label tenant domain — same paths, tenant branding. variables: domain: default: app.famulor.io description: Your white-label tenant domain. security: - bearerAuth: [] tags: - name: Account description: Self-inspection of the calling credential. - name: Migrations description: Preview and import data from supported legacy platforms. - name: Assistants description: Create and manage voice assistants. - name: Tools description: >- Reusable tools (HTTP APIs and external MCP servers) assistants can call mid-conversation. - name: Voices description: Browse the text-to-speech voice library. - name: Calls description: Start outbound calls and read call history, transcripts and recordings. - name: History description: Unified conversation history across calls, messaging and assistant emails. - name: Campaigns description: Outbound calling campaigns with a compliant power dialer. - name: Leads description: Manage Audience contacts across campaigns, channels and Call QA metrics. - name: Segments description: >- Saved, dynamic lead filters — reusable audience definitions used for Audience search and campaign lead assignment. - name: Suppression description: Cross-channel marketing opt-outs and active workspace suppression records. - name: Callbacks description: >- Scheduled callbacks booked by the Schedule callback tool across voice, chat, and email. - name: Phone Numbers description: Marketplace numbers and customer-provided numbers. - name: Famulor Loop description: >- Personal business-phone access, directory, presence, devices, and Loop call recents. - name: SIP Trunks description: Bring your own SIP provider and numbers. - name: Carrier Connections description: Connect a supported carrier account and import its existing phone numbers. - name: Knowledge Bases description: RAG knowledge bases and documents for assistants. - name: Settings description: Workspace-level settings such as caller-memory defaults. - name: Billing description: Balance and transaction ledger of the API key's workspace. - name: Automations description: >- Native workspace automations — list, create, update, trigger. Requires Automations in the workspace plan. - name: Milian Missions description: Recurring jobs that Milian runs unattended on schedule. - name: Integrations description: >- Calendar integrations (Cal.com, Calendly, Acuity Scheduling, Google Calendar, Outlook, native booking engine). Assign them to assistants to provide availability and booking tools, plus provider-supported appointment lookup, cancellation, and rescheduling. - name: Bookings description: >- Native booking engine — event types with weekly availability, public booking pages at /book/{workspace}/{slug}, and the bookings they produce. - name: Dashboards description: >- Custom analytics dashboards, reusable widgets, and tenant-scoped performance analytics. Requires Custom dashboards in the workspace plan. - name: Catalog description: >- Read-only platform catalogs — available models, supported assistant languages, and prompt templates. - name: Simulations description: Assistant simulation tests (plan-gated). - name: Versions description: Assistant configuration version history. - name: Caller IDs description: Outbound caller ID verification. - name: Widgets description: Web widget connectors. - name: Messaging description: >- Telegram, Slack, and Messenger text bots linked to assistants (Chat SDK). Includes conversation delay, inactivity end, and conversation-ended webhooks. - name: QA description: Cohort AI Quality Assurance runs over call transcripts. - name: White Label description: >- Manage white-label customer accounts, defaults, credit transfers and customer plan offers. Each endpoint documents its required scope and workspace eligibility. - name: API Keys description: >- Self-service API keys for the calling workspace or a same-brand workspace where the credential's user is owner/admin. A key can only mint further keys with a scope subset of its own. - name: Workspaces description: >- List visible workspaces, create an additional workspace for the key owner, and mint a dedicated credential for a selected owner/admin workspace. - name: SMS description: Outbound SMS from workspace phone numbers. - name: Milian description: >- Ask Milian, the AI co-worker in your workspace, and start voice sessions with it. - name: Translation description: >- Live translation sessions that interpret a conversation between two languages. paths: /messaging-connectors: post: tags: - Messaging summary: Create messaging connector description: >- Connect an existing SMS-capable workspace number or a chat app. SMS requires linked_phone_number_id, uses the number’s configured carrier, and leaves automatic replies off by default. Chat apps require their platform-specific credentials. Help desk, mailbox, Instagram and Zulip channels are connected in the dashboard. Conversation settings control reply delay, inactivity, repeated end events and the optional conversation-ended webhook. operationId: createMessagingConnector requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/MessagingConnectorCreate' responses: '201': description: >- Created connector (may include one-time webhook_secret for Telegram). content: application/json: schema: type: object properties: data: $ref: '#/components/schemas/MessagingConnector' '429': $ref: '#/components/responses/RateLimited' '503': $ref: '#/components/responses/RequestProtectionUnavailable' security: - bearerAuth: [] components: schemas: MessagingConnectorCreate: type: object required: - platform - name - assistant_id properties: platform: type: string enum: - sms - telegram - slack - messenger - teams - discord - gchat - x - whatsapp description: >- SMS connects an existing SMS-capable workspace number. Chat apps connect with credentials; app channels use dashboard authorization. name: type: string maxLength: 120 assistant_id: type: string format: uuid bot_token: type: string bot_username: type: string signing_secret: type: string team_name: type: string page_access_token: type: string app_secret: type: string verify_token: type: string page_name: type: string phone_number_id: type: string description: WhatsApp Cloud API phone number ID access_token: type: string description: WhatsApp permanent System User token waba_id: type: string description: WhatsApp Business Account ID display_phone_number: type: string whatsapp_text_enabled: type: boolean whatsapp_voice_enabled: type: boolean whatsapp_outbound_voice_enabled: type: boolean response_delay_sec: type: integer minimum: 0 maximum: 30 inactivity_timeout_min: type: integer minimum: 1 maximum: 1440 allow_retrigger: type: boolean conversation_ended_webhook_url: type: string format: uri nullable: true linked_phone_number_id: type: string format: uuid description: >- Required for SMS. UUID of the active SMS-capable phone number in this workspace. The channel keeps this number; credentials stay on the number. ai_enabled: type: boolean description: >- Enable automatic replies. Defaults to false for SMS and true for other channels. MessagingConnector: type: object properties: id: type: string format: uuid assistant_id: type: string format: uuid assistant_name: type: string nullable: true platform: type: string enum: - sms - telegram - slack - messenger - teams - discord - gchat - x - whatsapp - freshdesk - gmail - outlook - zendesk - servicenow - intercom - zoho_mail - agent_mail - instagram - zulip name: type: string is_active: type: boolean status: type: string enum: - pending - connected - error last_error: type: string nullable: true webhook_url: type: string format: uri response_delay_sec: type: integer minimum: 0 maximum: 30 default: 5 description: >- Seconds to wait after the last customer message before one reply (0 = instant). inactivity_timeout_min: type: integer minimum: 1 maximum: 1440 default: 30 allow_retrigger: type: boolean default: false description: Allow conversation.ended webhook again after resume + next idle. conversation_ended_webhook_url: type: string format: uri nullable: true reply_mode: type: string enum: - send - draft description: >- App channels only (e.g. Gmail, Outlook, helpdesks). `draft` saves replies as drafts instead of sending them; only Gmail and Outlook support drafts. extra_actions_enabled: type: boolean description: >- App channels only. Lets the assistant run one app-specific action (e.g. label an email, tag or prioritize a ticket) alongside its reply. watch_scope: type: string enum: - inbox - all - label - folder description: Mailbox slice watched by Gmail, Outlook, or Zoho Mail connectors. watch_name: type: string nullable: true watch_id: type: string nullable: true created_at: type: string format: date-time updated_at: type: string format: date-time whatsapp_coexistence: type: boolean description: >- True when this WhatsApp sender was onboarded with Coexistence (Business app stays on the number). linked_phone_number_id: type: string format: uuid nullable: true readOnly: true description: Workspace phone number used by this SMS channel or linked account. ai_enabled: type: boolean readOnly: true description: Whether automatic replies are enabled. ErrorEnvelope: type: object description: Error envelope returned by every /api/v1 endpoint on failure. required: - error properties: error: type: object required: - code - message properties: code: type: string enum: - unauthorized - forbidden - api_access_required - not_found - invalid_request - rate_limited - conflict - telephony_configuration_error - telephony_unavailable - destination_forbidden - internal_error - service_unavailable description: >- Stable, machine-readable error code. `service_unavailable` is returned by POST /bookings and GET /booking-event-types/{id}/slots specifically when the availability engine could not be reached (see AvailabilityOrProtectionUnavailable). message: type: string description: Human-readable description of the error. responses: RateLimited: description: Too many requests. Retry after the indicated delay. headers: Retry-After: description: Seconds to wait before retrying. schema: type: integer minimum: 1 content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' example: error: code: rate_limited message: Too many requests. Retry after the indicated delay. RequestProtectionUnavailable: description: Request protection is temporarily unavailable. headers: Retry-After: description: Seconds to wait before retrying. schema: type: integer minimum: 1 content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' example: error: code: internal_error message: Request protection is temporarily unavailable. securitySchemes: bearerAuth: type: http scheme: bearer bearerFormat: API key description: >- API key (`fam_...`, created under **Settings → API Keys**) or an OAuth 2.0 access token (`fam_at_...`). REST operations also require API Access for the credential's workspace. Keys can be restricted to scopes such as `assistants:read`, `calls:write`, `campaigns:write`, `automations:read`, `dashboards:read`, `dashboards:write`, `leads:write`, `segments:write`, `loop:read`, `loop:write`, `phone_numbers:write`, `sip_trunks:write`, `knowledge:write`, `voices:read`, `billing:read`, `billing:write`, `settings:write`, `platform:read`, `platform:write`; a `*:write` scope implies the matching `*:read`. Automation and dashboard endpoints also accept the legacy `calls:*` scope. Keys without scope restrictions have full access within the workspace's available capabilities. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.