> ## Documentation Index
> Fetch the complete documentation index at: https://docs.famulor.io/llms.txt
> Use this file to discover all available pages before exploring further.

# List customer memories

> Lists one consent- and retention-aware memory entry per contact with exact channel identities. Private assistant content is never exposed in the list. **Required scope:** `leads:read` or `calls:read`.



## OpenAPI

````yaml /api-reference/openapi.json get /contacts/memory
openapi: 3.1.0
info:
  title: Famulor API
  version: 1.0.0
  description: >-
    REST API for Famulor. Authenticate with an API key (`fam_...`, created under
    **Settings → API Keys**) or an OAuth 2.0 access token (`fam_at_...`) as a
    Bearer token.


    Every response uses a consistent envelope: `{ "data": ... , "meta": { ... }
    }` on success and `{ "error": { "code", "message" } }` on failure. List
    endpoints paginate with `?limit=` (default 50, max 200) and `?offset=`;
    `meta.pagination.total` carries the total match count.


    REST operations require API Access through the workspace plan or a recurring
    add-on. Without it, regular operations return `403 api_access_required`. The
    invoice-payment and billing-portal operations remain available with a valid
    `billing:write` credential after a failed plan payment so an authorized
    owner, admin, or billing member can recover billing.


    The same customer-facing capabilities are available as MCP tools at
    `https://app.famulor.io/mcp` (Model Context Protocol, streamable HTTP) using
    the same credentials, scopes, and workspace access. MCP availability is
    controlled separately by Connect AI / MCP, not by API Access.
servers:
  - url: https://app.famulor.io/api/v1
    description: Hosted platform.
  - url: https://{domain}/api/v1
    description: White-label tenant domain — same paths, tenant branding.
    variables:
      domain:
        default: app.famulor.io
        description: Your white-label tenant domain.
security:
  - bearerAuth: []
tags:
  - name: Account
    description: Self-inspection of the calling credential.
  - name: Migrations
    description: Preview and import data from supported legacy platforms.
  - name: Assistants
    description: Create and manage voice assistants.
  - name: Tools
    description: >-
      Reusable tools (HTTP APIs and external MCP servers) assistants can call
      mid-conversation.
  - name: Voices
    description: Browse the text-to-speech voice library.
  - name: Calls
    description: Start outbound calls and read call history, transcripts and recordings.
  - name: History
    description: Unified conversation history across calls, messaging and assistant emails.
  - name: Campaigns
    description: Outbound calling campaigns with a compliant power dialer.
  - name: Leads
    description: Manage Audience contacts across campaigns, channels and Call QA metrics.
  - name: Segments
    description: >-
      Saved, dynamic lead filters — reusable audience definitions used for
      Audience search and campaign lead assignment.
  - name: Suppression
    description: Cross-channel marketing opt-outs and active workspace suppression records.
  - name: Callbacks
    description: >-
      Scheduled callbacks booked by the Schedule callback tool across voice,
      chat, and email.
  - name: Phone Numbers
    description: Marketplace numbers and customer-provided numbers.
  - name: Famulor Loop
    description: >-
      Personal business-phone access, directory, presence, devices, and Loop
      call recents.
  - name: SIP Trunks
    description: Bring your own SIP provider and numbers.
  - name: Carrier Connections
    description: Connect a supported carrier account and import its existing phone numbers.
  - name: Knowledge Bases
    description: RAG knowledge bases and documents for assistants.
  - name: Settings
    description: Workspace-level settings such as caller-memory defaults.
  - name: Billing
    description: Balance and transaction ledger of the API key's workspace.
  - name: Automations
    description: >-
      Native workspace automations — list, create, update, trigger. Requires
      Automations in the workspace plan.
  - name: Milian Missions
    description: Recurring jobs that Milian runs unattended on schedule.
  - name: Integrations
    description: >-
      Calendar integrations (Cal.com, Calendly, Acuity Scheduling, Google
      Calendar, Outlook, native booking engine). Assign them to assistants to
      provide availability and booking tools, plus provider-supported
      appointment lookup, cancellation, and rescheduling.
  - name: Bookings
    description: >-
      Native booking engine — event types with weekly availability, public
      booking pages at /book/{workspace}/{slug}, and the bookings they produce.
  - name: Dashboards
    description: >-
      Custom analytics dashboards, reusable widgets, and tenant-scoped
      performance analytics. Requires Custom dashboards in the workspace plan.
  - name: Catalog
    description: >-
      Read-only platform catalogs — available models, supported assistant
      languages, and prompt templates.
  - name: Simulations
    description: Assistant simulation tests (plan-gated).
  - name: Versions
    description: Assistant configuration version history.
  - name: Caller IDs
    description: Outbound caller ID verification.
  - name: Widgets
    description: Web widget connectors.
  - name: Messaging
    description: >-
      Telegram, Slack, and Messenger text bots linked to assistants (Chat SDK).
      Includes conversation delay, inactivity end, and conversation-ended
      webhooks.
  - name: QA
    description: Cohort AI Quality Assurance runs over call transcripts.
  - name: White Label
    description: >-
      Manage white-label customer accounts, defaults, credit transfers and
      customer plan offers. Each endpoint documents its required scope and
      workspace eligibility.
  - name: API Keys
    description: >-
      Self-service API keys for the calling workspace or a same-brand workspace
      where the credential's user is owner/admin. A key can only mint further
      keys with a scope subset of its own.
  - name: Workspaces
    description: >-
      List visible workspaces, create an additional workspace for the key owner,
      and mint a dedicated credential for a selected owner/admin workspace.
  - name: SMS
    description: Outbound SMS from workspace phone numbers.
  - name: Milian
    description: >-
      Ask Milian, the AI co-worker in your workspace, and start voice sessions
      with it.
  - name: Translation
    description: >-
      Live translation sessions that interpret a conversation between two
      languages.
paths:
  /contacts/memory:
    get:
      tags:
        - Leads
      summary: List customer memories
      description: >-
        Lists one consent- and retention-aware memory entry per contact with
        exact channel identities. Private assistant content is never exposed in
        the list. **Required scope:** `leads:read` or `calls:read`.
      operationId: listCustomerMemories
      parameters:
        - name: consent
          in: query
          schema:
            type: string
            enum:
              - unknown
              - granted
              - denied
        - name: search
          in: query
          description: >-
            Case-insensitive search across contact name, phone, email, and the
            currently visible shared summary. Applied before pagination together
            with the consent filter. Private, expired, and stale memory content
            is not searched.
          schema:
            type: string
            maxLength: 200
        - $ref: '#/components/parameters/limit'
        - $ref: '#/components/parameters/offset'
      responses:
        '200':
          description: A paginated list of customer memories.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/CustomerMemory'
                  meta:
                    type: object
                    properties:
                      pagination:
                        type: object
                        properties:
                          limit:
                            type: integer
                          offset:
                            type: integer
                          total:
                            type: integer
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '429':
          $ref: '#/components/responses/RateLimited'
        '503':
          $ref: '#/components/responses/RequestProtectionUnavailable'
components:
  parameters:
    limit:
      name: limit
      in: query
      schema:
        type: integer
        minimum: 1
        maximum: 200
        default: 50
      description: Page size (1–200).
    offset:
      name: offset
      in: query
      schema:
        type: integer
        minimum: 0
        default: 0
      description: Number of items to skip.
  schemas:
    CustomerMemory:
      type: object
      required:
        - id
        - lead_id
        - scope
        - variables
        - source_channels
        - interaction_count
        - revision
        - consent_status
      properties:
        id:
          type: string
          format: uuid
        lead_id:
          type: string
          format: uuid
        assistant_id:
          type: string
          format: uuid
          nullable: true
        assistant_name:
          type: string
          nullable: true
        scope:
          type: string
          enum:
            - workspace
            - assistant
        summary:
          type: string
          nullable: true
        preferences:
          type: object
          additionalProperties: true
        variables:
          type: object
          additionalProperties:
            type: string
          description: >-
            Structured values retained under this memory row's scope. Workspace
            values are shared; assistant values are private to the named
            assistant.
        source_channels:
          type: array
          items:
            $ref: '#/components/schemas/MemoryChannel'
        interaction_count:
          type: integer
          minimum: 0
        revision:
          type: integer
          minimum: 1
          description: Optimistic concurrency token required by PATCH.
        consent_status:
          $ref: '#/components/schemas/MemoryConsentStatus'
        consent_at:
          type: string
          format: date-time
          nullable: true
        consent_source:
          type: string
          nullable: true
        last_read_at:
          type: string
          format: date-time
          nullable: true
        last_written_at:
          type: string
          format: date-time
          nullable: true
        retention_until:
          type: string
          format: date-time
          nullable: true
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
        contact:
          type: object
          nullable: true
          properties:
            id:
              type: string
              format: uuid
            name:
              type: string
              nullable: true
            phone:
              type: string
              nullable: true
            email:
              type: string
              format: email
              nullable: true
            avatar_url:
              type: string
              format: uri
              nullable: true
            sources:
              type: array
              items:
                type: string
        identities:
          type: array
          items:
            type: object
            properties:
              type:
                type: string
              hint:
                type: string
                description: Masked, customer-safe identity hint.
              channel:
                type: string
              confidence:
                type: number
                minimum: 0
                maximum: 1
              verified_at:
                type: string
                format: date-time
                nullable: true
              last_seen_at:
                type: string
                format: date-time
    MemoryChannel:
      type: string
      enum:
        - voice
        - sms
        - whatsapp
        - email
        - web
        - telegram
        - slack
        - messenger
        - teams
        - discord
        - gchat
        - x
        - freshdesk
        - gmail
        - outlook
        - zendesk
        - servicenow
        - intercom
        - zoho_mail
        - agent_mail
        - instagram
        - zulip
        - web_chat
        - web_voice
      description: >-
        Memory channels. Web Chat and Web Voice require a current verified
        widget email or phone and memory consent. Web and SMS memory require a
        root workspace. Legacy web configuration expands to both web channels;
        anonymous sessions remain excluded.
    MemoryConsentStatus:
      type: string
      enum:
        - unknown
        - granted
        - denied
    ErrorEnvelope:
      type: object
      description: Error envelope returned by every /api/v1 endpoint on failure.
      required:
        - error
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              enum:
                - unauthorized
                - forbidden
                - api_access_required
                - not_found
                - invalid_request
                - rate_limited
                - conflict
                - telephony_configuration_error
                - telephony_unavailable
                - destination_forbidden
                - internal_error
                - service_unavailable
              description: >-
                Stable, machine-readable error code. `service_unavailable` is
                returned by POST /bookings and GET
                /booking-event-types/{id}/slots specifically when the
                availability engine could not be reached (see
                AvailabilityOrProtectionUnavailable).
            message:
              type: string
              description: Human-readable description of the error.
  responses:
    BadRequest:
      description: Invalid request body or parameters.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: invalid_request
              message: '"to_number" is required (E.164 format, e.g. +4930123456).'
    Unauthorized:
      description: Missing, invalid, expired or revoked API key / access token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: unauthorized
              message: Invalid API key.
    Forbidden:
      description: >-
        The credential lacks the required scope or role, or the workspace does
        not have the required capability.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          examples:
            scopeDenied:
              summary: Required scope is missing
              value:
                error:
                  code: forbidden
                  message: >-
                    This API key is missing the required scope
                    "assistants:write".
            apiAccessRequired:
              summary: API Access is not available
              value:
                error:
                  code: api_access_required
                  message: >-
                    API Access is not available for this workspace. Review
                    Settings → Plan.
    RateLimited:
      description: Too many requests. Retry after the indicated delay.
      headers:
        Retry-After:
          description: Seconds to wait before retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: rate_limited
              message: Too many requests. Retry after the indicated delay.
    RequestProtectionUnavailable:
      description: Request protection is temporarily unavailable.
      headers:
        Retry-After:
          description: Seconds to wait before retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: internal_error
              message: Request protection is temporarily unavailable.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API key
      description: >-
        API key (`fam_...`, created under **Settings → API Keys**) or an OAuth
        2.0 access token (`fam_at_...`). REST operations also require API Access
        for the credential's workspace. Keys can be restricted to scopes such as
        `assistants:read`, `calls:write`, `campaigns:write`, `automations:read`,
        `dashboards:read`, `dashboards:write`, `leads:write`, `segments:write`,
        `loop:read`, `loop:write`, `phone_numbers:write`, `sip_trunks:write`,
        `knowledge:write`, `voices:read`, `billing:read`, `billing:write`,
        `settings:write`, `platform:read`, `platform:write`; a `*:write` scope
        implies the matching `*:read`. Automation and dashboard endpoints also
        accept the legacy `calls:*` scope. Keys without scope restrictions have
        full access within the workspace's available capabilities.

````

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